Contact Us

BenefitContact Information
Customer ServiceGeneral benefit questions or claim issues:

Gallagher

Eligibility, billing, and escalated claim issues:

COBRA

Health Net Dental (DHMO)

Health Net Vision

Behavioral Health:
Mental Health & Substance Abuse Programs
  • Phone: 800-663-9355, Monday through Friday, 8:00 a.m. to 8:00 p.m. (Pacific time)
Chiropractic and Acupuncture BenefitsAmerican Specialty Health (ASH)
CVS Pharmacy
Continuity of CareIf you or a family member is currently receiving ongoing medical or behavioral health treatment with a non-participating provider, call Member Services for UC members at: A representative will help you determine if you're eligible for continuation of care assistance.
Call Health Net from outside the United States
  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit AT&T Traveler for a list of country access codes).
  2. After the prompts, dial toll-free 800-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations UnitReport any fraud or suspected fraud issues at 800-977-3565.
Nurse Advice LineLog in to Health Net or refer to the back of your Health Net ID card for contact information.